Basic Details
Plugin Author(s): Tawkto
Free Version?: Yes
Premium Version?: No
My Rating: ★★★★★
General Description & Notes
Requires free account at tawk.to
Pros
- Intuitive
- Multiple installations (different Web sites) can be monitored from a single dashboard
- Supports multiple agents
- Different installations can use different sets of agents (unlike Tidio)
- Smartphone app makes it easy to use anywhere
- Agent can see what visitor is typing in real time
- Supports shortcuts (macros)
- Supports automated triggers
- Very easy to install/activate
- You can use it to create standalone chat pages (hosted at tawk.to)
- Can be customized visibility options (i.e., where widget will appear/not appear) from settings. But... (see Cons)
- Can use shortcode for displaying the widget
- Supports scheduling
Cons
- Does not support actual bots
- Visibity options not so robust
Web Sites
- https://wordpress.org/plugins/tawkto-live-chat/
WordPress Repository
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- http://naturallearningalternative.com -